How To Fix FKKPREP122 - Write-off not possible due to balance discrepancy (prepaid account: &1)

FKKPREP122 - Overview

• Message type: E = Error

• Message class: FKKPREP - Prepaid Functions

• Message number: 122

• Message text: Write-off not possible due to balance discrepancy (prepaid account: &1)

What causes this issue?

The write-off (prepaid account: &V1&) is not possible because of one of
the following:
The balance in the ERP system does not agree with the balance in the
Convergent Charging system.
The current total of preselected transactions does not agree with the
balance in the Convergent Charging system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you are still expecting postings to the ERP system, do not post any
write-offs.
Possibly a technical adjustment posting may be necessary to make the
balances the same. To make this posting, choose the action <LS>Reconcile
Balances</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKPREP122 - Write-off not possible due to balance discrepancy (prepaid account: &1) ?

  The SAP error message FKKPREP122 indicates that a write-off operation cannot be performed due to a balance discrepancy in a prepaid account. This typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules, where prepaid accounts are managed.
  
  Cause:
  The error arises when there is a mismatch between the expected balance and the actual balance in the prepaid account. This discrepancy can occur due to several reasons, including:
  
  Incorrect Configuration: The prepaid account may not be configured correctly in the system.
  Unposted Transactions: There may be unposted or pending transactions that affect the balance.
  Manual Adjustments: Manual adjustments or corrections made to the account that do not align with the expected balance.
  Data Entry Errors: Errors in data entry that lead to incorrect balance calculations.
  Timing Issues: Transactions that have not yet been processed or posted can lead to temporary discrepancies.
  
  
  Solution:
  To resolve the FKKPREP122 error, you can follow