How To Fix FKKPREP087 - Prepaid account &1 can currently only be refilled in &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKPREP - Prepaid Functions

• Message number: 087

• Message text: Prepaid account &1 can currently only be refilled in &2

What causes this issue?

The credit on prepaid account &V1& is currently managed in the rating
system in currency &V2&. Therefore, refilling in &V3& is not possible.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

As part of clarification, generate a posting on account to the contract
account assigned to prepaid account &V1&. In transaction FP40P, you can
transfer credit from the contract account to the prepaid account. Use
currency &V2& to tranfer the amount.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKPREP087 - Prepaid account &1 can currently only be refilled in &2 ?

  The SAP error message FKKPREP087 indicates that a prepaid account (identified by &1) can only be refilled in a specific context or condition (identified by &2). This error typically arises in the context of SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) when dealing with prepaid accounts.
  Cause:
  The error usually occurs due to one of the following reasons:
  
  Account Configuration: The prepaid account may be configured to allow refills only under certain conditions or in specific scenarios.
  Transaction Type Restrictions: The transaction type being used to refill the prepaid account may not be permitted for the specific account type or status.
  System Settings: There may be system settings or parameters that restrict the refill operation based on the account's current state or the type of refill being attempted.
  
  Solution:
  To resolve the error, consider the following steps:
  
  Check Account Configuration: Review the configuration settings for the prepaid account in question. Ensure that it is set up to allow refills in the desired context.
  Review Transaction Type: Verify that the transaction type you are using to perform the refill is appropriate for the account. If necessary, change the transaction type to one that is allowed.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the account type and its refill capabilities.
  System Parameters: Check if there are any system parameters or settings that need to be adjusted to allow the refill operation.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to prepaid accounts and their management (e.g., FKK_PREP, FKK_ORDER).
  User Roles and Authorizations: Ensure that the user attempting the refill has the necessary authorizations to perform the operation on the prepaid account.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.