How To Fix FKKPREP062 - Inconsistent data transferred for the refill of prepaid account &1

FKKPREP062 - Overview

• Message type: E = Error

• Message class: FKKPREP - Prepaid Functions

• Message number: 062

• Message text: Inconsistent data transferred for the refill of prepaid account &1

What causes this issue?

The data that was transferred to module <LS>FKK_CC_PREPAID_ACC_REFILL</>
is not consistent. Some entries request a reduction of credit or
available units, others request an increase.

System Response

The changes could not be made to the prepaid balance or the available
units.

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

INCLUDE FICA_NA_OSS OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

FKKPREP062 - Details

• The SAP error message FKKPREP062 indicates that there is inconsistent data being transferred for the refill of a prepaid account. This error typically arises in the context of SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) when dealing with prepaid accounts.
  
  Cause:
  The error can be caused by several factors, including:
  
  
  Data Inconsistency: The data being sent for the refill operation does not match the expected format or values. This could be due to missing fields, incorrect data types, or values that do not conform to the business rules defined in the system.
  
  
  
  Configuration Issues: There may be configuration settings in the prepaid account management that are not aligned with the data being processed.
  
  
  System Bugs: Occasionally, there may be bugs in the SAP system or in the custom code that processes the refill transactions.
  
  
  Integration Issues: If the refill process involves integration with other systems (e.g., billing systems, external payment gateways), discrepancies