How To Fix FKKPREP022 - Document &1 cannot be reversed (see long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKPREP - Prepaid Functions

• Message number: 022

• Message text: Document &1 cannot be reversed (see long text)

What causes this issue?

Document &V1& is the reversal or return for document &V2&. Using
document &V2& a posting was made to a prepaid account and its balance
was changed. The change of the credit was taken back by document &V1&.
Currently it is not possible to undo the reset itself by reversing
document &V2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Post an equivalent for the reversed or reset document with which the
credit on the prepaid account was changed.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKPREP022 - Document &1 cannot be reversed (see long text) ?

  The SAP error message FKKPREP022 indicates that a specific document (identified by &1) cannot be reversed. This error typically occurs in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module, which is used for managing customer accounts and billing processes.
  Cause:
  The error can arise due to several reasons, including but not limited to:
  
  Document Status: The document may be in a status that does not allow reversal. For example, if the document has already been cleared or if it is part of a closed period.
  Document Type Restrictions: Certain document types may have restrictions on reversals based on configuration settings.
  Dependencies on Other Documents: The document may be linked to other documents (e.g., payments, invoices) that prevent it from being reversed.
  Posting Period Issues: The posting period may be closed, preventing any changes to the document.
  Authorization Issues: The user may not have the necessary authorizations to perform a reversal on the document.
  
  Solution:
  To resolve the FKKPREP022 error, consider the following steps:
  
  
  Check Document Status: Review the status of the document to ensure it is eligible for reversal. If it has been cleared or is in a closed period, you may need to take additional steps to address this.
  
  
  Review Document Type Configuration: Check the configuration for the document type in question to see if there are any restrictions on reversals.
  
  
  Investigate Related Documents: Look for any related documents that may be affecting the ability to reverse the document. If there are dependencies, you may need to reverse or adjust those documents first.
  
  
  Open Posting Period: Ensure that the posting period for the document is open. If it is closed, you may need to open it temporarily to perform the reversal.
  
  
  Check Authorizations: Verify that the user attempting the reversal has the necessary authorizations to perform this action.
  
  
  Consult Long Text: The error message often has a long text that provides additional context or specific reasons for the error. Access the long text for more detailed information.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FKKOPV (for reversing documents) and FBL5N (for displaying customer line items).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for the FI-CA module to understand the processes and configurations that may affect document reversals.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.