How To Fix FKKPREP021 - Return with derived receivables is not possible for document &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKPREP - Prepaid Functions

• Message number: 021

• Message text: Return with derived receivables is not possible for document &1

What causes this issue?

Using the payment document &V1&, a refill is to be posted to prepaid
account &V2&. For payments that result in refills to prepaid accounts,
only the return mode 'Cancel Payment' is supported. It is only possible
to take back the refill using this mode.

System Response

It is not possible to post the return.

How to fix this error?

Change the mode in the returns lot to 'Cancel Payment'. If necessary,
choose extended returns processing in order to take back disruptive
clearings ahead of time.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKPREP021 - Return with derived receivables is not possible for document &1 ?

  The SAP error message FKKPREP021 indicates that a return with derived receivables is not possible for a specific document. This error typically occurs in the context of contract accounts receivable and payable (FI-CA) when trying to process a return or reversal for a document that has derived receivables associated with it.
  Cause:
  The error can be caused by several factors, including:
  
  
  Derived Receivables: The document in question has derived receivables that are not eligible for return processing. This can happen if the original document was created with certain conditions that prevent it from being reversed or returned.
  
  
  Document Status: The status of the document may not allow for a return. For example, if the document has already been cleared or if it is in a status that does not permit further processing.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that restrict the ability to process returns for documents with derived receivables.
  
  
  Business Rules: There may be specific business rules or validations in place that prevent the return of documents with derived receivables.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Document Status: Verify the status of the document you are trying to return. Ensure that it is in a state that allows for returns.
  
  
  Review Derived Receivables: Investigate the derived receivables associated with the document. Determine if they are eligible for return processing and if any actions need to be taken on them first.
  
  
  Consult Configuration: Review the configuration settings in the SAP system related to returns and derived receivables. Ensure that the settings allow for the processing of returns in your specific scenario.
  
  
  Business Process Review: Consult with your business process owner or SAP functional consultant to understand if there are any specific business rules that need to be adhered to when processing returns.
  
  
  Use Alternative Processing: If a return is not possible, consider whether there are alternative ways to handle the situation, such as creating a credit memo or adjusting the receivables in another manner.
  
  
  SAP Notes and Documentation: Check for any relevant SAP Notes or documentation that may provide additional insights or solutions related to this error message.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP FI-CA, such as FPL9 (Display Document) or FPL1 (Create Document), to help you analyze the document in question.
  SAP Community: Engage with the SAP Community or forums to see if other users have encountered similar issues and what solutions they have found.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message details and the context in which it occurs.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.