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Message type: E = Error
Message class: FKKPARTSET - Partner Settlement
Message number: 111
Message text: Payment default for customer document &1 &2 exceeds the total amount
The amount determined at event 1894, which is considered to be the
payment default, is greater than the total amount of the customer
receivable.
The system sets the payment default automatically to &V3& &V4&, which
equals the total amount.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Error message extract from SAP system. Copyright SAP SE.
FKKPARTSET111
- Payment default for customer document &1 &2 exceeds the total amount ?The SAP error message FKKPARTSET111 indicates that there is a discrepancy between the payment amount being processed and the total amount due for a customer document. This typically occurs in the context of contract accounts receivable and payable (FI-CA) when attempting to post a payment that exceeds the total amount of the invoice or document.
Cause:
- Payment Amount Exceeds Invoice Amount: The payment being processed is greater than the total amount due for the specified customer document.
- Incorrect Payment Allocation: There may be an error in how the payment is being allocated to the invoices or documents.
- Multiple Documents: If multiple documents are being processed together, the total payment might exceed the sum of the individual documents.
- Currency Differences: If there are currency conversions involved, discrepancies may arise due to exchange rate differences.
- Configuration Issues: There may be settings in the system that are not configured correctly, leading to this error.
Solution:
- Verify Payment Amount: Check the payment amount being processed and ensure it does not exceed the total amount due for the specified document.
- Review Document Details: Look at the details of the customer document (invoice) to confirm the total amount due and any outstanding balances.
- Adjust Payment Allocation: If the payment is meant to cover multiple invoices, ensure that the allocation is done correctly and that the total does not exceed the sum of the invoices.
- Check Currency Settings: If applicable, verify that the currency settings and exchange rates are correct and consistent across the documents and payment.
- Consult Configuration: If the issue persists, consult with your SAP FI-CA configuration team to ensure that the system settings are correct and that there are no underlying configuration issues.
Related Information:
If the problem continues after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further investigation.
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