How To Fix FKKORDER239 - Request &1 aready exists; create a customer incident.

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKORDER - Messages for Request

• Message number: 239

• Message text: Request &1 aready exists; create a customer incident.

What causes this issue?

You are creating a new request, but a request already exists for the
specified number &V1&.

System Response

It is not possible to save the request due to an unexpected data
constellation. Processing has been terminated.

How to fix this error?

Create a customer incident and describe precisely which data you have
entered. Here, it is also important to note if several requests are
displayed, created or changed simultaneously or subsequently.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKORDER239 - Request &1 aready exists; create a customer incident. ?

  The SAP error message FKKORDER239 indicates that a request (likely a billing request or order) already exists in the system. This error typically arises in the context of SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) when there is an attempt to create a new request that duplicates an existing one.
  Cause:
  
  Duplicate Request: The most common cause is that a request with the same identifier (e.g., request number) already exists in the system.
  System Configuration: There may be issues with the configuration of the system that allow for duplicate entries.
  Concurrency Issues: If multiple users or processes are trying to create the same request simultaneously, it can lead to this error.
  Data Integrity Issues: There may be inconsistencies in the database that lead to the system believing a request already exists.
  
  Solution:
  
  Check Existing Requests: Verify if the request with the specified identifier already exists in the system. You can do this by searching for the request in the relevant transaction or report.
  Use a Unique Identifier: If you are creating requests programmatically, ensure that the identifiers are unique and not reused.
  Review System Logs: Check the system logs for any additional information that might indicate why the duplicate request is being flagged.
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  Create a Customer Incident: If the issue persists and you cannot resolve it, follow the error message's suggestion to create a customer incident with SAP support. Provide them with detailed information about the error, including the steps leading up to it, any relevant configuration settings, and system logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that deal with billing requests or order management, such as FKKORD or FKKINV.
  SAP Notes: Search for SAP Notes related to FKKORDER239 in the SAP Support Portal. These notes may provide additional insights or solutions.
  User Forums: Consider checking SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the FKKORDER239 error in your SAP system.