How To Fix FKKORDER230 - Rollback due to blocked clearing items; no documents posted

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKORDER - Messages for Request

• Message number: 230

• Message text: Rollback due to blocked clearing items; no documents posted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKORDER230 - Rollback due to blocked clearing items; no documents posted ?

  The SAP error message FKKORDER230 indicates that a rollback has occurred due to blocked clearing items, and no documents have been posted. This error typically arises in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module, which is used for managing customer accounts and billing processes.
  Cause:
  The error can occur due to several reasons, including:
  
  
  Blocked Clearing Items: There are clearing items that are blocked, preventing the system from processing the transaction. This could be due to various reasons, such as:
  
  The clearing items are not fully cleared or have discrepancies.
  There are open items that need to be resolved before proceeding.
  
  
  
  Configuration Issues: There may be configuration settings in the FI-CA module that are not set up correctly, leading to issues with clearing items.
  
  
  Data Inconsistencies: There might be inconsistencies in the data related to the accounts, such as incorrect account assignments or missing information.
  
  
  User Authorizations: The user may not have the necessary authorizations to perform the transaction, leading to a rollback.
  
  
  Solution:
  To resolve the FKKORDER230 error, you can take the following steps:
  
  
  Check Clearing Items:
  
  Go to the transaction code FBL5N (Customer Line Item Display) or FBL1N (Vendor Line Item Display) to review the clearing items.
  Identify any blocked or open items that need to be addressed.
  
  
  
  Clear Blocked Items:
  
  If there are blocked items, investigate the reasons for the blockage and take appropriate actions to clear them. This may involve posting additional documents or correcting discrepancies.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the FI-CA module to ensure that they are set up correctly. This may involve consulting with your SAP FI-CA configuration team.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify and resolve any inconsistencies in the account data.
  
  
  
  User Authorizations:
  
  Ensure that the user attempting the transaction has the necessary authorizations. If not, work with your SAP security team to grant the required permissions.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that can resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N, FBL1N, F-32 (Clear Customer), and F-44 (Clear Vendor) for managing clearing items.
  Documentation: Review SAP documentation related to FI-CA for best practices in managing customer accounts and clearing items.
  Training: Consider training sessions for users involved in the FI-CA processes to minimize errors and improve understanding of the system.
  
  By following these steps, you should be able to identify the root cause of the FKKORDER230 error and implement a solution to resolve it.