How To Fix FKKMA162 - Specify a customer hierarchy.

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKMA - Messages for Master Agreement

• Message number: 162

• Message text: Specify a customer hierarchy.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKMA162 - Specify a customer hierarchy. ?

  The SAP error message FKKMA162 ("Specify a customer hierarchy") typically occurs in the context of SAP's Contract Accounts Receivable and Payable (FI-CA) module. This error indicates that a customer hierarchy needs to be specified for the transaction you are trying to execute. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Customer Hierarchy: The customer account you are working with does not have a defined hierarchy. In SAP, customer hierarchies are used to group customers for reporting and processing purposes.
  Configuration Issues: The system may not be properly configured to recognize or utilize customer hierarchies.
  Transaction Context: The specific transaction you are trying to perform may require a customer hierarchy to be specified, and it is not being provided.
  
  Solution:
  
  
  Define Customer Hierarchy:
  
  Go to the transaction code OBH2 (or the relevant configuration path) to define customer hierarchies.
  Ensure that the customer account in question is assigned to a hierarchy.
  
  
  
  Assign Customer to Hierarchy:
  
  Use transaction code FKKMA to manage customer hierarchies.
  Check if the customer is assigned to the correct hierarchy level.
  
  
  
  Check Configuration:
  
  Ensure that the necessary configuration for customer hierarchies is in place. This may involve checking the settings in the Customizing (SPRO) for FI-CA.
  Verify that the hierarchy levels are correctly set up and that the customer accounts are linked appropriately.
  
  
  
  Transaction Input:
  
  If you are entering data manually, ensure that you are specifying the customer hierarchy in the relevant fields of the transaction.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to customer hierarchies in FI-CA for additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FKKMA (Manage Customer Hierarchies) and OBH2 (Define Customer Hierarchies).
  SAP Notes: Check for any SAP Notes related to this error message for patches or updates that may address the issue.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and manage customer hierarchies.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.