How To Fix FKKINV_TEST112 - Clarification case &1 was deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKINV_TEST -

• Message number: 112

• Message text: Clarification case &1 was deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKINV_TEST112 - Clarification case &1 was deleted ?

  The SAP error message FKKINV_TEST112 indicates that a clarification case has been deleted. This message typically arises in the context of the SAP Convergent Invoicing (CI) or Contract Accounts Receivable and Payable (FI-CA) modules, where clarification cases are used to manage disputes or issues related to invoices.
  Cause:
  The error occurs when an operation is attempted on a clarification case that has already been deleted. This could happen due to:
  
  An attempt to access or process a clarification case that no longer exists in the system.
  A user or automated process trying to reference a clarification case that has been removed.
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Verify the Clarification Case: Check if the clarification case referenced in the error message still exists in the system. You can do this by navigating to the relevant transaction or report that lists clarification cases.
  
  
  Check for Deletion: If the case has indeed been deleted, you will need to determine if this was intentional or if it was deleted in error. If it was deleted intentionally, you may need to create a new clarification case if the issue still needs to be addressed.
  
  
  Review Related Processes: Investigate any processes or workflows that might be attempting to access the deleted clarification case. This could include automated jobs, user actions, or integration points with other systems.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the FKKINV_TEST112 error for any specific guidance or updates that may apply to your version of SAP.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP's support portal for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FQEVENT, FQZ1, or FQZ2 that may be used to manage clarification cases.
  SAP Notes: Check for any SAP Notes that might address this specific error or provide additional context.
  User Roles and Permissions: Ensure that the user attempting to access the clarification case has the appropriate permissions, as sometimes access issues can lead to confusion regarding the existence of cases.
  
  By following these steps, you should be able to address the FKKINV_TEST112 error effectively.