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Message type: E = Error
Message class: FKKINV_TEST -
Message number: 111
Message text: Clarification case &1 was created
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FKKINV_TEST111
- Clarification case &1 was created ?The SAP error message "FKKINV_TEST111 Clarification case &1 was created" typically relates to the SAP Convergent Charging or Contract Accounts Receivable and Payable (FI-CA) module. This message indicates that a clarification case has been created for an invoice, which may require further action or review.
Cause:
- Invoice Issues: The error often arises when there are discrepancies or issues with an invoice that need to be clarified. This could be due to incorrect amounts, missing information, or disputes.
- Configuration Settings: There may be specific settings in the system that trigger the creation of a clarification case when certain conditions are met.
- Business Process: The creation of a clarification case is part of the business process to ensure that all invoices are accurate and any discrepancies are resolved.
Solution:
- Review the Clarification Case: Check the details of the clarification case that has been created (indicated by &1 in the message). This will provide insights into what needs to be addressed.
- Investigate the Invoice: Look into the invoice associated with the clarification case to identify any discrepancies or issues that need to be resolved.
- Correct the Data: If there are errors in the invoice, make the necessary corrections in the system.
- Follow Up: Depending on your organization's process, you may need to follow up with relevant stakeholders (e.g., finance team, customer service) to resolve the issue.
- Documentation: Ensure that all actions taken are documented for future reference and compliance.
Related Information:
By following these steps, you should be able to address the error message and resolve any underlying issues related to the clarification case.
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