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Message type: E = Error
Message class: FKKINV_TEST -
Message number: 016
Message text: Billing document &1 has been deleted.
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FKKINV_TEST016
- Billing document &1 has been deleted. ?The SAP error message FKKINV_TEST016 indicates that a billing document has been deleted, and the system is unable to process it further. This error typically arises in the context of the SAP Convergent Charging or Contract Accounts Receivable and Payable (FI-CA) modules, where billing documents are crucial for managing customer accounts and invoicing.
Cause:
- Deleted Billing Document: The primary cause of this error is that the billing document referenced in the transaction has been deleted from the system. This could happen due to manual deletion, data cleanup processes, or errors in data migration.
- Inconsistent Data: If there are inconsistencies in the database or if the billing document was deleted while other processes were still referencing it, this error may occur.
- Incorrect Document Number: The document number being referenced may be incorrect or may not exist in the system.
Solution:
- Verify Document Status: Check the status of the billing document in the system. You can do this by using transaction codes like FBL5N (Customer Line Item Display) or FB03 (Display Document) to see if the document exists.
- Check for Deletion: If the document has indeed been deleted, you may need to recreate it if it is still required for processing. This may involve re-entering the billing information or restoring it from a backup if available.
- Review Related Processes: Investigate any processes that may have led to the deletion of the billing document. This could include reviewing logs or change documents to understand what actions were taken.
- Consult with Technical Support: If you are unable to resolve the issue, it may be necessary to consult with your SAP support team or technical consultants. They can help analyze the system logs and provide insights into the root cause of the deletion.
- Data Consistency Check: Run data consistency checks in the system to ensure that there are no other inconsistencies that could lead to similar errors.
Related Information:
By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.
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