How To Fix FKKINV717 - &2 reversal requests were created for reversal of &1 billable items

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKINV - Invoicing in Contract Accounts Receivable and Payable

• Message number: 717

• Message text: &2 reversal requests were created for reversal of &1 billable items

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKINV717 - &2 reversal requests were created for reversal of &1 billable items ?

  The SAP error message FKKINV717 indicates that there are reversal requests created for a certain number of billable items. This message typically arises in the context of billing and invoicing within the SAP Convergent Invoicing (CI) or Contract Accounts Receivable and Payable (FI-CA) modules.
  Cause:
  The error message FKKINV717 is triggered when there are issues related to the reversal of billing documents. The specific causes can include:
  
  Existing Reversal Requests: There may already be existing reversal requests for the specified billable items, which can lead to conflicts when trying to create new ones.
  Inconsistent Data: There might be inconsistencies in the billing data or the status of the items that are being reversed.
  Authorization Issues: The user may not have the necessary authorizations to perform the reversal of the specified billable items.
  System Configuration: There could be configuration issues in the billing or invoicing settings that prevent the reversal from being processed correctly.
  
  Solution:
  To resolve the FKKINV717 error, you can take the following steps:
  
  
  Check Existing Reversal Requests: Review the existing reversal requests for the billable items in question. You can do this by navigating to the relevant transaction codes in SAP (e.g., FPL9 for displaying billing documents).
  
  
  Verify Data Consistency: Ensure that the data related to the billable items is consistent and that there are no discrepancies. This may involve checking the status of the items and ensuring that they are eligible for reversal.
  
  
  Review Authorizations: Confirm that the user attempting to perform the reversal has the necessary authorizations. You may need to consult with your SAP security team to verify this.
  
  
  Consult Configuration Settings: If the issue persists, review the configuration settings related to billing and invoicing in your SAP system. This may involve checking the settings in the SPRO transaction for FI-CA or CI.
  
  
  Use Transaction Codes: Utilize relevant transaction codes to analyze the billing documents and reversal requests. For example, you can use:
  
  FBL5N: Customer Line Item Display
  FPL9: Display Billing Document
  FPL1: Create Reversal Request
  
  
  
  Contact SAP Support: If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant transaction logs.
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for detailed information on billing and invoicing processes.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to FKKINV717.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the FKKINV717 error and implement a suitable solution.