How To Fix FKKINV711 - Reversal Task Reset

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKINV - Invoicing in Contract Accounts Receivable and Payable

• Message number: 711

• Message text: Reversal Task Reset

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKINV711 - Reversal Task Reset ?

  The SAP error message FKKINV711 typically relates to issues with the reversal of an invoice in the SAP Convergent Charging or Contract Accounts Receivable and Payable (FI-CA) module. This error indicates that there is a problem with the reversal task that needs to be reset.
  Cause:
  The error can occur due to several reasons, including:
  
  Incomplete Reversal Process: The reversal task may not have been completed properly, leading to inconsistencies in the system.
  Locked Entries: The invoice or related entries may be locked by another process or user, preventing the reversal from being executed.
  Configuration Issues: There may be configuration settings in the FI-CA module that are not set up correctly, affecting the reversal process.
  Data Integrity Issues: There could be issues with the underlying data, such as missing or incorrect entries in the database.
  
  Solution:
  To resolve the FKKINV711 error, you can follow these steps:
  
  Check for Locks: Ensure that there are no locks on the invoice or related entries. You can use transaction codes like SM12 to check for locks.
  Reset the Reversal Task: You may need to reset the reversal task. This can typically be done through the transaction code FPL9 (for processing payment requests) or FQEVENT (for event processing).
  Review Configuration: Check the configuration settings in the FI-CA module to ensure that they are set up correctly for invoice reversals.
  Check for Incomplete Documents: Use transaction code FBL5N or FBL1N to check for any incomplete documents that may be causing the issue.
  Consult Logs: Review the application logs (transaction code SLG1) for any additional error messages or information that can provide more context on the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it involves complex configurations or data integrity issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FPL9, FBL5N, FBL1N, and SLG1 for troubleshooting.
  Documentation: Review SAP documentation related to invoice processing and reversal in the FI-CA module for best practices and guidelines.
  User Roles: Ensure that the user attempting the reversal has the necessary authorizations to perform the task.
  
  By following these steps, you should be able to identify and resolve the issue related to the FKKINV711 error message in SAP.