How To Fix FKKINV679 - Event 2641 provides inconsistent data for the card payment

FKKINV679 - Overview

• Message type: E = Error

• Message class: FKKINV - Invoicing in Contract Accounts Receivable and Payable

• Message number: 679

• Message text: Event 2641 provides inconsistent data for the card payment

What causes this issue?

<DS:FU.FKK_SAMPLE_2641>Event 2641</> provides formally incorrect data
for processing card payments.

System Response

The error is error number &V1& from the following error list:
Card &V2& &V3& is invalid
No card data was found.
Card data is incomplete or inconsistent.
Assignment of card data to open items is formally incorrect.
A new payment card supplement is supposed to be created for card &V2&
&V3& (for instance, postauthorization). Card data is nonetheless
inconsistent.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

INCLUDE FICA_NA_OSS OBJECT DOCU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKINV679 - Event 2641 provides inconsistent data for the card payment ?

  The SAP error message FKKINV679, specifically related to Event 2641, indicates that there is inconsistent data for a card payment in the context of the SAP Convergent Charging or SAP Convergent Invoicing modules. This error typically arises when there are discrepancies in the data associated with a payment transaction, which can prevent the system from processing the payment correctly.
  Causes:
  
  Data Mismatch: There may be inconsistencies between the payment data and the invoice data, such as mismatched amounts, currencies, or payment methods.
  Incomplete Data: Required fields for the card payment may be missing or incorrectly filled out.
  
  Configuration Issues: Incorrect configuration settings in the payment processing or invoicing modules can lead to inconsistencies.
  Transaction Errors: Errors during the transaction process, such as network issues or timeouts, can result in incomplete or corrupted data.
  Duplicate Transactions: If a payment is attempted multiple times, it may lead to conflicts in the data being processed.
  
  Solutions:
  
  Data Verification: Check the payment