How To Fix FKKINV666 - Unclarified clarification case &2 exists for contract account &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKINV - Invoicing in Contract Accounts Receivable and Payable

• Message number: 666

• Message text: Unclarified clarification case &2 exists for contract account &1

What causes this issue?

A manually entered clarification case exists for the contract account.
This clarification case prevents the contract account from being
processed in mass invoicing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You have the following options:
You can run invoicing for the contract account in dialog mode.
You can close the clarification case manually. After that, invoicing can
process the contract account normally.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKINV666 - Unclarified clarification case &2 exists for contract account &1 ?

  The SAP error message FKKINV666 indicates that there is an unclarified clarification case associated with a contract account. This typically occurs in the context of contract accounts receivable and payable (FI-CA) when there are unresolved issues or discrepancies that need to be addressed before proceeding with certain operations, such as invoicing or payment processing.
  Cause:
  
  Unresolved Clarification Cases: The primary cause of this error is that there is at least one clarification case that has not been resolved for the specified contract account. Clarification cases are used to manage discrepancies or issues that arise during the billing or payment processes.
  Pending Actions: There may be pending actions or decisions that need to be made regarding the clarification case, which prevents further processing.
  Configuration Issues: In some cases, the configuration of the FI-CA module may not be set up correctly, leading to issues with how clarification cases are handled.
  
  Solution:
  
  
  Review Clarification Cases: 
  
  Navigate to the clarification case management in SAP (transaction code: FQEVENT or FQCL).
  Check for any open clarification cases related to the contract account specified in the error message.
  Review the details of the clarification case to understand the nature of the issue.
  
  
  
  Resolve the Clarification Case:
  
  Take the necessary actions to resolve the clarification case. This may involve correcting data, making adjustments, or communicating with relevant stakeholders to clarify the issue.
  Once the clarification case is resolved, the error should no longer occur.
  
  
  
  Check Configuration:
  
  If the issue persists, review the configuration settings for the FI-CA module to ensure that they are set up correctly for handling clarification cases.
  Consult with your SAP FI-CA functional consultant if you suspect configuration issues.
  
  
  
  Documentation and Support:
  
  Refer to SAP documentation for further details on handling clarification cases.
  If needed, contact SAP support for assistance if you are unable to resolve the issue on your own.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FQEVENT (to manage events) and FQCL (to manage clarification cases).
  User Roles: Ensure that the user has the appropriate roles and authorizations to view and manage clarification cases.
  Training: Consider training for users involved in the billing and payment processes to better understand how to handle clarification cases effectively.
  
  By following these steps, you should be able to address the FKKINV666 error and proceed with your SAP processes.