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Message type: E = Error
Message class: FKKINV - Invoicing in Contract Accounts Receivable and Payable
Message number: 664
Message text: According to the user's decision, no preliminary invoice is created
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FKKINV664
- According to the user's decision, no preliminary invoice is created ?The SAP error message FKKINV664, which states "According to the user's decision, no preliminary invoice is created," typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules. This message indicates that the system has determined that a preliminary invoice should not be created based on the user's input or decision during the invoicing process.
Cause:
- User Decision: The most common cause of this error is that the user has explicitly chosen not to create a preliminary invoice during the invoicing process. This could be due to a selection made in the user interface or a specific setting in the transaction.
- Configuration Settings: There may be configuration settings in the system that dictate when a preliminary invoice should or should not be created. If these settings are not aligned with the user's expectations, it could lead to this message.
- Business Process: The business process being followed may not require a preliminary invoice, and the system is functioning as designed based on the defined workflow.
Solution:
- Review User Input: Check the input provided by the user during the invoicing process. Ensure that the user intended to create a preliminary invoice and did not inadvertently select an option that prevents its creation.
- Configuration Check: Review the configuration settings in the SAP system related to invoicing and preliminary invoices. Ensure that they are set up correctly according to the business requirements.
- Business Process Alignment: Confirm that the business process being followed aligns with the system's behavior. If a preliminary invoice is required but not being generated, it may be necessary to adjust the process or system settings.
- Consult Documentation: Refer to SAP documentation or help resources for specific details on the transaction or process being used. This can provide insights into why the system is behaving in this manner.
- User Training: If the issue is due to user misunderstanding, consider providing additional training or documentation to help users understand when and how to create preliminary invoices.
Related Information:
By following these steps, you should be able to identify the cause of the FKKINV664 error and implement a suitable solution.
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