How To Fix FKKINV585 - OMS did not recieve a PDF file

FKKINV585 - Overview

• Message type: E = Error

• Message class: FKKINV - Invoicing in Contract Accounts Receivable and Payable

• Message number: 585

• Message text: OMS did not recieve a PDF file

What causes this issue?

During the presentation of a print document by means of layout
formatting by an output management system (OMS), the PDF file that is
created by calling the RFC-capable (inbound) function module
FKK_PREV_OMS_IMPORT_PDF is sent back to the FI-CA system. The initiating
process receives the PDF file there.
The file was not received. No entry for process key &V1& was found for
the PDF file in the temporary storage table.

System Response

Processing cannot be continued.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Check for the reason that the OMS did not receive the PDF file.

Error message extract from SAP system. Copyright SAP SE.

FKKINV585 - Details

• The SAP error message FKKINV585 indicates that the Output Management System (OMS) did not receive a PDF file that it was expecting. This error typically occurs in the context of invoice processing or document output in SAP Convergent Charging or SAP Convergent Invoicing.
  Causes:
  
  Output 
  Configuration Issues: The output type may not be correctly configured in the system.
  Missing PDF Generation: The system may have failed to generate the PDF file due to an error in the underlying program or report.
  Communication Problems: There may be issues with the communication between the SAP system and the output device or service responsible for generating the PDF.
  Authorization Issues: The user or process may not have the necessary authorizations to generate or send the PDF.
  System Errors: There could be temporary system errors or performance issues affecting the generation of the PDF.
  
  Solutions:
  
  
  Check Output Configuration:
  
  Verify the output type settings in transaction NACE (for output types) or SPAD (for spool