How To Fix FKKINV354 - Clarification case &3, category &4 created for source document &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKINV - Invoicing in Contract Accounts Receivable and Payable

• Message number: 354

• Message text: Clarification case &3, category &4 created for source document &1 &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKINV354 - Clarification case &3, category &4 created for source document &1 &2 ?

  The SAP error message FKKINV354 typically relates to issues in the invoicing process within the SAP Convergent Invoicing (CI) module. This error indicates that a clarification case has been created for a specific source document, which may require further investigation or action.
  Cause:
  The error message FKKINV354 is triggered when there is a need for clarification regarding a specific invoice or billing document. This can occur due to various reasons, such as:
  
  Data Inconsistencies: There may be discrepancies in the data related to the invoice, such as incorrect amounts, missing information, or mismatched details.
  Business Rules Violations: The invoice may not comply with certain business rules or validation checks defined in the system.
  Manual Intervention Required: A user may need to manually review or correct the invoice before it can be processed further.
  Integration Issues: Problems with data integration between different SAP modules or external systems can also lead to this error.
  
  Solution:
  To resolve the FKKINV354 error, you can follow these steps:
  
  
  Review the Clarification Case: Check the details of the clarification case created for the source document. This can usually be done through the SAP GUI or relevant transaction codes (e.g., FKKINV or FKKCLAR).
  
  
  Analyze the Source Document: Look into the source document (invoice or billing document) mentioned in the error message. Verify the data for any inconsistencies or errors.
  
  
  Correct Data Issues: If you identify any discrepancies, correct the data in the source document. This may involve adjusting amounts, adding missing information, or ensuring compliance with business rules.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling clarification cases and the associated error messages.
  
  
  Engage with Support: If the issue persists or if you are unable to resolve it, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FKKINV (for invoicing) and FKKCLAR (for clarification cases).
  SAP Notes: Check for any SAP Notes related to FKKINV354 for additional insights or patches that may address known issues.
  User Roles: Ensure that the user roles and authorizations are correctly set up to allow for the necessary actions to resolve the clarification case.
  
  By following these steps, you should be able to address the FKKINV354 error and proceed with the invoicing process in SAP.