How To Fix FKKINV174 - Program error: Customer-/industry-specific clearing cannot be posted

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKINV - Invoicing in Contract Accounts Receivable and Payable

• Message number: 174

• Message text: Program error: Customer-/industry-specific clearing cannot be posted

What causes this issue?

The clearing proposal created by the customer or industry function
module in event &V1& has errors.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

INCLUDE FICA_NA_OSS OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKINV174 - Program error: Customer-/industry-specific clearing cannot be posted ?

  The SAP error message FKKINV174, which states "Program error: Customer-/industry-specific clearing cannot be posted," typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules. This error indicates that there is an issue with the clearing process for customer accounts, particularly when it involves industry-specific or customer-specific settings.
  Causes:
  
  
  Configuration Issues: The error may arise from incorrect or incomplete configuration settings in the FI-CA module. This could include settings related to clearing accounts, payment methods, or customer-specific parameters.
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the customer accounts, such as missing or incorrect entries in the customer master data or transaction data.
  
  
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may interfere with the standard clearing process, leading to this error.
  
  
  Missing Authorizations: The user attempting to perform the clearing may not have the necessary authorizations to execute the transaction.
  
  
  System Bugs: Occasionally, this error can be caused by bugs in the SAP system, particularly if you are using an older version or if there are known issues with the current version.
  
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings in the FI-CA module to ensure that all necessary parameters are correctly set up. Pay particular attention to clearing accounts and payment methods.
  
  
  Data Validation: Validate the customer master data and transaction data for any inconsistencies. Ensure that all required fields are populated and that there are no discrepancies.
  
  
  Review Custom Code: If there are any custom developments, review the code to ensure that it does not interfere with the standard clearing process. You may need to consult with your ABAP developers.
  
  
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to perform the clearing operation.
  
  
  SAP Notes and Support: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. Applying a relevant note or patch may resolve the issue.
  
  
  Debugging: If the issue persists, consider debugging the program to identify the exact point of failure. This may require the assistance of an SAP technical consultant.
  
  
  Contact SAP Support: If you are unable to resolve the issue through the above steps, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the FI-CA module, such as FKKINV (Invoice) and FKKOP (Clearing).
  Documentation: Review SAP documentation related to FI-CA and clearing processes for additional insights and best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the FKKINV174 error and implement a suitable solution.