How To Fix FKKEXC614 - Reversal using enterprise service not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 614

• Message text: Reversal using enterprise service not allowed

What causes this issue?

You cannot reverse the day-end closing using enterprise services,
because the closing was already posted successfully.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKEXC614 - Reversal using enterprise service not allowed ?

  The SAP error message FKKEXC614 indicates that a reversal using an enterprise service is not allowed. This error typically occurs in the context of SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) when trying to reverse a transaction through an enterprise service interface.
  Cause:
  The error can be caused by several factors, including:
  
  Configuration Settings: The system may be configured to disallow reversals through enterprise services for certain transaction types or under specific conditions.
  Transaction Type Restrictions: Certain transaction types may not support reversal via enterprise services due to business rules or system design.
  Authorization Issues: The user or service account may not have the necessary authorizations to perform a reversal through the enterprise service.
  Data Integrity Issues: There may be issues with the data associated with the transaction that prevent it from being reversed.
  
  Solution:
  To resolve the error, consider the following steps:
  
  Check Configuration: Review the configuration settings in the SAP system to ensure that reversals via enterprise services are allowed for the specific transaction type you are working with.
  Review Transaction Type: Verify if the transaction type you are trying to reverse supports reversal through enterprise services. If not, you may need to use a different method for reversal.
  Authorization Check: Ensure that the user or service account has the necessary authorizations to perform the reversal. You may need to consult with your SAP security team to verify and adjust authorizations as needed.
  Use Alternative Methods: If the enterprise service method is not allowed, consider using standard SAP transaction codes or other methods to perform the reversal.
  Consult Documentation: Review SAP documentation or notes related to the specific enterprise service you are using to understand any limitations or requirements.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP FI-CA for performing reversals, such as F.81 (Reversal of Document) or F.2D (Reversal of Document with Reference).
  Enterprise Services Documentation: Review the documentation for the specific enterprise service you are using to understand its capabilities and limitations.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.