How To Fix FKKEXC259 - Unable to determine payment lot for cash desk &1/&2

FKKEXC259 - Overview

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 259

• Message text: Unable to determine payment lot for cash desk &1/&2

What causes this issue?

No suitable payment lot was determined or created for cash desk &V1& of
the <DS:DE.XEXTC_KK>offline branch</> or the
<DS:GLOS.446073555C85004CE10000000A155435>agent </> &V2&.

System Response

Payment &V3& with the <DS:DE.STEXC_KK>status </> &V4& can therefore not
be included in a payment lot.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE FICA_NA_INFOADMIN OBJECT DOKU ID TX

Procedure for System Administrators

Check the settings in posting area 0188 and add missing entries where
required.
INCLUDE FICA_NA_CUST_1 OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

FKKEXC259 - Details

• The SAP error message FKKEXC259 ("Unable to determine payment lot for cash desk &1/&2") typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules. This error indicates that the system is unable to find a payment lot associated with the specified cash desk.
  Causes:
  
  Missing Payment Lot: The payment lot for the specified cash desk does not exist or has not been created.
  Incorrect Cash Desk Configuration: The cash desk may not be properly configured in the system.
  Data Inconsistencies: There may be inconsistencies in the data related to the cash desk or payment lot.
  Authorization Issues: The user may not have the necessary authorizations to access the payment lot.
  System Configuration: There may be issues with the configuration settings in the FI-CA module.
  
  Solutions:
  
  
  Check Payment Lot Creation:
  
  Verify if the payment lot has been created for the specified cash desk. You can do this by navigating to the