How To Fix FKKEXC259 - Unable to determine payment lot for cash desk &1/&2

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 259

• Message text: Unable to determine payment lot for cash desk &1/&2

What causes this issue?

No suitable payment lot was determined or created for cash desk &V1& of
the <DS:DE.XEXTC_KK>offline branch</> or the
<DS:GLOS.446073555C85004CE10000000A155435>agent </> &V2&.

System Response

Payment &V3& with the <DS:DE.STEXC_KK>status </> &V4& can therefore not
be included in a payment lot.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE FICA_NA_INFOADMIN OBJECT DOKU ID TX

Procedure for System Administrators

Check the settings in posting area 0188 and add missing entries where
required.
INCLUDE FICA_NA_CUST_1 OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKEXC259 - Unable to determine payment lot for cash desk &1/&2 ?

  The SAP error message FKKEXC259 ("Unable to determine payment lot for cash desk &1/&2") typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules. This error indicates that the system is unable to find a payment lot associated with the specified cash desk.
  Causes:
  
  Missing Payment Lot: The payment lot for the specified cash desk does not exist or has not been created.
  Incorrect Cash Desk Configuration: The cash desk may not be properly configured in the system.
  Data Inconsistencies: There may be inconsistencies in the data related to the cash desk or payment lot.
  Authorization Issues: The user may not have the necessary authorizations to access the payment lot.
  System Configuration: There may be issues with the configuration settings in the FI-CA module.
  
  Solutions:
  
  
  Check Payment Lot Creation:
  
  Verify if the payment lot has been created for the specified cash desk. You can do this by navigating to the relevant transaction in SAP (e.g., transaction code FPL9 for payment lot management).
  If it does not exist, create a new payment lot for the cash desk.
  
  
  
  Review Cash Desk Configuration:
  
  Ensure that the cash desk is correctly configured in the system. Check the settings in the configuration menu (SPRO) under Financial Accounting (New) > Accounts Receivable and Accounts Payable > Contract Accounts Receivable and Payable > Basic Functions > Cash Desk.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to identify any inconsistencies related to the cash desk or payment lot. This can often be done through specific reports or transaction codes that check for inconsistencies.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and manage payment lots. This can be checked in the user roles and authorizations.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant transaction codes or logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FPL9 (Payment Lot Management), FPL1 (Create Payment Lot), and FPL2 (Display Payment Lot).
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be specific fixes or updates available.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and resolve the error message FKKEXC259 in your SAP system.