How To Fix FKKEXC256 - Branch &1 will be ignored since it is not an offline branch

FKKEXC256 - Overview

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 256

• Message text: Branch &1 will be ignored since it is not an offline branch

What causes this issue?

Branch &V1& is ignored since it is not defined as an <DS:DE.XEXTC_KK>
offline branch</> or an <DS:GLOS.446073555C85004CE10000000A155435>agent
</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If branch &V1& is supposed to represent an offline branch or an agent,
contact your system administrator.

Procedure for System Administrators

Maintain the<DS:TRAN.FPCJM> master data</> for the offline branch or
agent&V1&. Define whether the branch is to be assigned to an agent
(contract account). Select the relevant branch category - agent.
Maintain the <DS:TRAN.FPCJM_EX>assignment</> for the offline branch or
agent &V1& to the corresponding external name for the offline branch or
agent and the relevant cash desk.
If you cannot trace the error back to one of the above prerequisites not
being met, enabling you to remove the error, enter a customer message.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKEXC256 - Branch &1 will be ignored since it is not an offline branch ?

  The SAP error message FKKEXC256 indicates that a specific branch (denoted by &1) is being ignored in a transaction because it is not classified as an "offline branch." This error typically arises in the context of SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) when dealing with branches that are expected to operate in offline mode.
  
  Cause:
  
  Branch Configuration: The branch in question is not configured as an offline branch in the system settings. This means that the system expects certain operations to be performed only in branches that are designated for offline processing.
  Transaction Type: The transaction being executed may require an offline branch, and if the specified branch does not meet this requirement, the system will ignore it.
  Data Entry Error: There may be an error in the data entry where the wrong branch is selected for a transaction that requires offline processing.
  
  
  Solution:
  
  
  Check Branch Configuration:
  
  Go to the configuration settings