How To Fix FKKEXC086 - Only cash payments allowed as deposits

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 086

• Message text: Only cash payments allowed as deposits

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKEXC086 - Only cash payments allowed as deposits ?

  The SAP error message FKKEXC086: Only cash payments allowed as deposits typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) module. This error indicates that the system is configured to only accept cash payments for deposit transactions, and the payment method being used does not meet this requirement.
  Cause:
  
  Payment Method Configuration: The payment method used for the transaction is not set up to allow deposits. For example, if a customer tries to make a deposit using a credit card or bank transfer, the system will reject it if only cash payments are allowed.
  Transaction Type: The transaction type being processed may be restricted to cash payments only, which is common for deposit-related transactions.
  Customer Master Data: The customer’s payment terms or payment method settings may restrict the types of payments they can make.
  
  Solution:
  
  Check Payment Method: Ensure that the payment method being used for the deposit is set to a cash payment method. You can do this by reviewing the payment method configuration in the SAP system.
  Adjust Configuration: If necessary, adjust the configuration in the SAP system to allow other payment methods for deposits. This may involve changing settings in the payment method configuration or the transaction type settings.
  Review Customer Master Data: Check the customer master data to ensure that the payment terms and payment methods are correctly set up to allow the desired payment type.
  Use Cash Payment: If the configuration cannot be changed, instruct the user to use a cash payment method for the deposit transaction.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like OBPM1 (for payment method configuration) or FD32 (to view customer master data) to investigate and make necessary changes.
  Documentation: Refer to SAP documentation or help files for detailed information on configuring payment methods and understanding the implications of different transaction types.
  Support: If the issue persists after checking configurations, consider reaching out to your SAP support team or consulting with an SAP FI-CA expert for further assistance.
  
  By following these steps, you should be able to resolve the error message and successfully process the deposit transaction.