How To Fix FKKEXC075 - No payment found for branch/cash desk &2/&3 for grouping key &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 075

• Message text: No payment found for branch/cash desk &2/&3 for grouping key &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKEXC075 - No payment found for branch/cash desk &2/&3 for grouping key &1 ?

  The SAP error message FKKEXC075 indicates that the system could not find any payment records for a specific branch and cash desk combination, identified by the grouping key. This error typically occurs in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module, which is used for managing customer accounts and payments.
  Cause:
  
  No Payments Recorded: There may be no payments recorded for the specified branch and cash desk combination.
  Incorrect Grouping Key: The grouping key provided in the error message may not correspond to any existing payment records.
  Data Entry Errors: There could be a mistake in the data entry, such as incorrect branch or cash desk identifiers.
  Configuration Issues: The configuration settings for the cash desk or branch may not be set up correctly in the system.
  Timing Issues: Payments may not have been processed or posted yet, leading to a temporary unavailability of records.
  
  Solution:
  
  Verify Payment Records: Check the payment records for the specified branch and cash desk to ensure that payments have been recorded.
  Check Grouping Key: Confirm that the grouping key used in the transaction is correct and corresponds to the expected payment records.
  Review Data Entry: Ensure that the branch and cash desk identifiers are entered correctly in the transaction.
  Configuration Review: Review the configuration settings for the cash desk and branch in the SAP system to ensure they are set up correctly.
  Post Payments: If payments have not been posted yet, ensure that they are processed and posted in the system.
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on handling this error.
  
  Related Information:
  
  Transaction Codes: You may want to check relevant transaction codes such as FPL9 (for payment processing) or FBL5N (for customer line items) to investigate further.
  SAP Notes: Look for SAP Notes related to this error message for any patches or updates that may address the issue.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.