How To Fix FKKEXC073 - Enter a cash desk

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 073

• Message text: Enter a cash desk

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKEXC073 - Enter a cash desk ?

  The SAP error message FKKEXC073 ("Enter a cash desk") typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules. This error indicates that the system requires a cash desk entry for processing a transaction, but none has been provided.
  Cause:
  
  Missing Cash Desk Entry: The most common cause of this error is that the user has not specified a cash desk in the transaction they are trying to process.
  Configuration Issues: There may be configuration settings in the system that require a cash desk to be defined for certain transactions.
  User Role/Authorization: The user may not have the necessary permissions to access or select a cash desk.
  
  Solution:
  
  Enter a Cash Desk: When prompted with this error, ensure that you enter a valid cash desk in the relevant field. This is typically done in the transaction screen where you are processing payments or receipts.
  Check Configuration: If you are responsible for system configuration, verify that the cash desk settings are correctly configured in the system. This includes checking the cash desk master data and ensuring that it is active and assigned to the relevant company code.
  User Authorization: Ensure that the user has the necessary authorizations to access and select cash desks. This may involve checking user roles and permissions in the SAP system.
  Consult Documentation: Refer to the SAP documentation or help files for specific guidance on the transaction you are working with, as there may be additional requirements or steps needed.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that involve cash desk operations, such as F-28 (Post Incoming Payments) or F-32 (Clear Customer).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the FKKEXC073 error and successfully process your transaction.