How To Fix FKKEXC040 - Only credit cards are supported


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FKKEXC - Message Class for External Payments

  • Message number: 040

  • Message text: Only credit cards are supported

  • Show details Hide details
  • What causes this issue?

    Payment <(>&<)>1 contains a payment card that is not of the category
    "credit card" (category code = '1')
    Such payment cards are not supported in the standard.

    System Response

    XI message cannot be processed.

    How to fix this error?

    Implement your own logic in event 6200 and set the parameter <LS>
    E_FURTHER_CARDS</> to avoid the error message.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FKKEXC040 - Only credit cards are supported ?

    The SAP error message FKKEXC040: Only credit cards are supported typically occurs in the context of SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) when a payment method that is not a credit card is being used in a scenario where only credit card payments are allowed.

    Cause:

    1. Payment Method Configuration: The payment method being used for the transaction is not configured to accept anything other than credit cards. This can happen if the system is set up to only allow credit card transactions for certain types of billing or payment processing.
    2. Transaction Type: The specific transaction or billing type may be restricted to credit card payments only, leading to this error when another payment method is attempted.
    3. User Input Error: The user may have inadvertently selected a non-credit card payment method when processing a transaction that requires a credit card.

    Solution:

    1. Check Payment Method: Verify the payment method being used in the transaction. Ensure that it is a valid credit card payment method. If a different payment method is required, you may need to change the configuration or the transaction type.
    2. Configuration Review: Review the configuration settings in the SAP system for payment methods. Ensure that the payment method settings allow for the types of transactions you are trying to process.
      • Navigate to the configuration settings for payment methods in the SAP system (usually found in the Financial Accounting or Contract Accounts Receivable and Payable modules).
    3. Transaction Type Settings: Check the settings for the specific transaction type to see if it is restricted to credit card payments. If necessary, adjust the settings to allow other payment methods.
    4. User Training: Ensure that users are trained to select the correct payment methods for transactions, especially in scenarios where only credit cards are accepted.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates regarding this error message.
    • Transaction Codes: Familiarize yourself with transaction codes related to payment processing and configuration in SAP, such as:
      • OBPM1: Payment method configuration
      • FBL1N: Vendor line item display
      • FBL5N: Customer line item display
    • Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to resolve the FKKEXC040 error and ensure that the correct payment methods are being utilized in your SAP transactions.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author