How To Fix FKKDPR065 - Business partner &1: not able to determine retention start

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKDPR - Message Class for Data Privacy

• Message number: 065

• Message text: Business partner &1: not able to determine retention start

What causes this issue?

The system is not able to determine the retention start for the
following reasons:
The business purpose for the business partner is active. Therefore, it
does not make sense to determine the retention start.
There are no documents for the business partner.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKDPR065 - Business partner &1: not able to determine retention start ?

  The SAP error message FKKDPR065 indicates that the system is unable to determine the retention start date for a business partner. This error typically arises in the context of contract accounts receivable and payable (FI-CA) when dealing with retention management.
  Cause:
  The error can occur due to several reasons, including:
  
  Missing Retention Information: The business partner may not have the necessary retention information set up in their master data.
  Incorrect Configuration: The retention management configuration may not be correctly set up in the system.
  Missing Validity Dates: The retention start date may not be defined or may not fall within the valid date range for the business partner.
  Data Inconsistencies: There may be inconsistencies or missing data in the related tables that are required for determining the retention start date.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Business Partner Master Data:
  
  Go to the business partner master data and ensure that all necessary retention-related fields are filled out correctly.
  Verify that the retention start date is defined and valid.
  
  
  
  Review Retention Management Configuration:
  
  Check the configuration settings for retention management in the SAP system. Ensure that all necessary settings are correctly configured.
  You can access the configuration through the SPRO transaction and navigate to the relevant sections for FI-CA and retention management.
  
  
  
  Validate Data Consistency:
  
  Run consistency checks on the relevant tables to ensure that there are no missing or inconsistent entries that could affect the retention start date determination.
  Use transaction codes like SE16 or SE11 to check the relevant database tables.
  
  
  
  Check Validity Dates:
  
  Ensure that the retention start date is within the valid date range for the business partner and that there are no overlaps or gaps in the date ranges.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to retention management for any specific requirements or known issues that could be causing the error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: You may find it useful to familiarize yourself with transaction codes related to business partner management (BP), contract accounts (FPL1N, FPL2N), and retention management.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  User Forums: Consider checking SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the FKKDPR065 error in your SAP system.