How To Fix FKKDPB021 - Bus. partner &1 is blocked: displaying clarification case not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKDPB - Data Protection: Checks on Blocked Business Partners

• Message number: 021

• Message text: Bus. partner &1 is blocked: displaying clarification case not possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKDPB021 - Bus. partner &1 is blocked: displaying clarification case not possible ?

  The SAP error message FKKDPB021 indicates that a business partner (BP) is blocked, which prevents the system from displaying the clarification case associated with that business partner. This error typically arises in the context of SAP's Contract Accounts Receivable and Payable (FI-CA) module, where business partners are used to manage customer and vendor data.
  Cause:
  
  
  Business Partner Blocked: The primary cause of this error is that the business partner in question has been marked as blocked in the system. This could be due to various reasons, such as:
  
  Payment issues.
  Compliance or regulatory reasons.
  Internal business policies.
  
  
  
  Status of Clarification Case: If the clarification case is linked to a blocked business partner, the system will not allow access to that case until the block is lifted.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Business Partner Status:
  
  Navigate to the business partner master data in SAP (transaction code BP).
  Search for the business partner using the relevant identification (e.g., BP number).
  Check the status of the business partner to confirm if it is indeed blocked.
  
  
  
  Unblock the Business Partner:
  
  If you have the necessary authorization, you can unblock the business partner by editing the master data.
  Go to the "Status" tab and remove the block status.
  Save the changes.
  
  
  
  Review Clarification Case:
  
  After unblocking the business partner, try accessing the clarification case again.
  Ensure that all related data is correct and that there are no other issues preventing access.
  
  
  
  Consult with Relevant Departments:
  
  If you do not have the authorization to unblock the business partner, consult with your finance or compliance department to understand why the block was placed and whether it can be lifted.
  
  
  
  Check for Related Notes:
  
  Sometimes, SAP provides notes or patches that address specific issues. Check the SAP Support Portal for any relevant notes related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), FPL9 (Display Clarification Case), and FBL1N/FBL5N (Vendor/Customer Line Items) for further investigation.
  Authorization: Ensure that you have the necessary authorizations to view and modify business partner data.
  Documentation: Refer to SAP documentation or help files for more detailed information on managing business partners and clarification cases.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.