How To Fix FKKDPB011 - Business partner &2 is blocked: not possible to display mandate &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKDPB - Data Protection: Checks on Blocked Business Partners

• Message number: 011

• Message text: Business partner &2 is blocked: not possible to display mandate &1

What causes this issue?

The master data of the business partner is blocked to protect personal
data. You cannot display the mandate of the business partner.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you are sure that it is necessary for you to display the mandate of
the business partner, request in transaction BUP_REQ_UNBLK that the
block be removed.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKDPB011 - Business partner &2 is blocked: not possible to display mandate &1 ?

  The SAP error message FKKDPB011 indicates that a business partner is blocked, which prevents the display of a mandate. This error typically occurs in the context of SAP's Financial Accounting (FI) and Contract Accounts Receivable and Payable (FI-CA) modules, particularly when dealing with direct debit mandates.
  Cause:
  The error message is triggered when:
  
  The business partner (BP) specified in the error message is blocked for certain transactions or activities.
  The mandate (direct debit authorization) associated with the business partner cannot be displayed because the BP is in a blocked status.
  
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check Business Partner Status:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Search for the business partner mentioned in the error message.
  Check the status of the business partner. If it is blocked, you will need to unblock it.
  
  
  
  Unblock the Business Partner:
  
  If you have the necessary authorizations, you can unblock the business partner by editing the BP record.
  Navigate to the "Status" tab and change the status from "Blocked" to "Active" or the appropriate status that allows transactions.
  
  
  
  Review Mandate Status:
  
  After unblocking the business partner, check if the mandate is still valid and active.
  If the mandate is also blocked or inactive, you may need to address that separately.
  
  
  
  Consult with Your SAP Administrator:
  
  If you do not have the necessary permissions to unblock the business partner, contact your SAP administrator or the relevant department responsible for managing business partner data.
  
  
  
  Check for Related Configuration:
  
  Ensure that there are no configuration settings in the system that might be causing the business partner to be blocked automatically.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  BP: Business Partner Maintenance
  FDM1: Create Mandate
  FDM2: Change Mandate
  FDM3: Display Mandate
  
  
  
  Documentation:
  
  Refer to SAP Help documentation for more details on managing business partners and mandates in the FI-CA module.
  
  
  
  Authorization Issues:
  
  Ensure that you have the necessary authorizations to view and modify business partner data.
  
  
  
  By following these steps, you should be able to resolve the error and successfully display the mandate associated with the business partner.