How To Fix FKKDM011 - Items will be added to an existing collection case

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKDM - Messages for Case Management in FI-CA

• Message number: 011

• Message text: Items will be added to an existing collection case

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKDM011 - Items will be added to an existing collection case ?

  The SAP error message FKKDM011 indicates that items are being added to an existing collection case in the SAP system. This message typically arises in the context of the SAP Collections Management module, which is used for managing accounts receivable and collections processes.
  Cause:
  The error message FKKDM011 usually occurs when:
  
  Duplicate Collection Case: An attempt is made to create a new collection case for items that are already associated with an existing collection case.
  Incorrect Configuration: There may be configuration settings in the SAP system that dictate how collection cases are managed, leading to conflicts when trying to add items.
  Data Entry Errors: Users may inadvertently try to add items that are already linked to another collection case.
  
  Solution:
  To resolve the FKKDM011 error, consider the following steps:
  
  
  Check Existing Collection Cases:
  
  Review the existing collection cases to see if the items you are trying to add are already included in another case. You can do this by using transaction codes like FQZ0 (Display Collection Case) to view the details of existing cases.
  
  
  
  Modify the Collection Case:
  
  If the items are already part of a collection case, you may need to modify that case instead of creating a new one. This can involve adding additional items or updating the case status.
  
  
  
  Configuration Review:
  
  If you suspect that the issue is due to configuration settings, consult with your SAP administrator or functional consultant to review the settings related to collection management. Ensure that the system is configured to handle cases as intended.
  
  
  
  Data Validation:
  
  Ensure that the data being entered is correct and does not conflict with existing records. Validate the items and their statuses before attempting to add them to a collection case.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on managing collection cases and handling errors.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They can provide insights based on the specific configuration and version of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FQZ0 (Display Collection Case), FQZ1 (Create Collection Case), and FQZ2 (Change Collection Case).
  SAP Notes: Check for any SAP Notes related to the error message FKKDM011, as they may provide specific fixes or patches.
  User Training: Ensure that users involved in the collections process are adequately trained on how to manage collection cases to minimize errors.
  
  By following these steps, you should be able to address the FKKDM011 error and effectively manage your collection cases in SAP.