How To Fix FKKCVS017 - &1 is a confirmed pymt from ext. pymt collector; reversal not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKCVS -

• Message number: 017

• Message text: &1 is a confirmed pymt from ext. pymt collector; reversal not possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKCVS017 - &1 is a confirmed pymt from ext. pymt collector; reversal not possible ?

  The SAP error message FKKCVS017 indicates that a payment is confirmed from an external payment collector, and therefore, a reversal of that payment is not possible. This typically occurs in the context of contract accounts receivable and payable (FI-CA) when dealing with incoming payments that have been processed and confirmed.
  Cause:
  
  Confirmed Payment: The payment in question has already been confirmed by an external payment collector, meaning that the system has recorded it as a completed transaction.
  Reversal Restrictions: Due to the confirmation status, the system restricts any reversal actions to maintain data integrity and avoid inconsistencies in financial reporting.
  Payment Processing: The payment may have been processed through an external system or interface, which may have specific rules regarding reversals.
  
  Solution:
  
  Check Payment Status: Verify the status of the payment in the system. If it is indeed confirmed, you will need to follow the appropriate procedures for handling confirmed payments.
  Manual Adjustment: If a reversal is necessary, consider making a manual adjustment or correction entry instead of a direct reversal. This may involve creating a new transaction to offset the original payment.
  Consult Documentation: Review the SAP documentation or your organization's internal guidelines regarding handling confirmed payments and potential adjustments.
  Contact Support: If you are unsure how to proceed, it may be beneficial to contact your SAP support team or a consultant who specializes in FI-CA for guidance on the best course of action.
  
  Related Information:
  
  FI-CA Module: Familiarize yourself with the functionalities of the Financial Contract Accounts (FI-CA) module, as it deals with contract accounts and payment processing.
  Payment Collector Configuration: Review the configuration settings for external payment collectors in your SAP system to understand how they interact with confirmed payments.
  Transaction Codes: Use relevant transaction codes (e.g., FBL5N for customer line items) to investigate the payment details and history.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address specific issues.
  
  By following these steps, you should be able to address the error message and determine the appropriate actions to take regarding the confirmed payment.