How To Fix FKKCR002 - Creditworthiness value could not be released

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKCR - Messages for Creditworthiness Administration

• Message number: 002

• Message text: Creditworthiness value could not be released

What causes this issue?

An error occurred when you tried to release the creditworthiness value.

System Response

The creditworthiness value could not be released.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKCR002 - Creditworthiness value could not be released ?

  The SAP error message FKKCR002 indicates that the creditworthiness value for a customer could not be released. This error typically arises in the context of credit management within the SAP system, particularly when dealing with customer credit limits and risk assessments.
  Causes:
  
  Credit Limit Exceeded: The customer's credit limit may have been exceeded, preventing the release of the creditworthiness value.
  Credit Check Configuration: The configuration settings for credit checks may not be set up correctly, leading to issues in processing creditworthiness.
  Missing Data: Required data for the creditworthiness assessment may be missing or incomplete, such as financial information or credit ratings.
  Blocked Customer: The customer may be blocked for credit reasons, which would prevent any creditworthiness values from being released.
  Credit Management Settings: The settings in the credit management module may not align with the current business processes or requirements.
  
  Solutions:
  
  Review Customer Credit Limit: Check the customer's credit limit and ensure it is sufficient for the transaction being processed. If necessary, adjust the credit limit.
  Check Credit Management Configuration: Review the configuration settings in the SAP system for credit management. Ensure that the credit checks are set up correctly and that all necessary parameters are defined.
  Complete Missing Data: Ensure that all required data for the customer is complete and accurate. This may include financial statements, credit ratings, and other relevant information.
  Unblock Customer: If the customer is blocked, review the reasons for the block and take appropriate action to unblock them if justified.
  Consult SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error message or provide additional guidance on resolving it.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as FD32 (Change Customer Credit Management) or FD33 (Display Customer Credit Management) to review and modify customer credit settings.
  Credit Management Reports: Utilize credit management reports to analyze customer credit status and identify any issues that may be causing the error.
  SAP Documentation: Refer to SAP Help documentation for detailed information on credit management processes and configurations.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in credit management within SAP.