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Message type: E = Error
Message class: FKKCOLL - Submission to Ext.Collection Agency/Legal Dunning Procedure
Message number: 129
Message text: Correspondence already exists for dunning notice for document &1
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FKKCOLL129
- Correspondence already exists for dunning notice for document &1 ?The SAP error message FKKCOLL129 indicates that there is already existing correspondence for a dunning notice related to a specific document. This typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules, where dunning processes are managed.
Cause:
The error arises when you attempt to create or send a dunning notice for a document that has already had correspondence generated. This is a safeguard to prevent duplicate dunning notices from being sent for the same document, which could lead to confusion for customers and potential compliance issues.
Solution:
To resolve this error, you can take the following steps:
Check Existing Correspondence:
- Review the correspondence history for the specific document (indicated by &1 in the error message). You can do this by navigating to the relevant transaction in SAP and checking the dunning history or correspondence logs.
Identify the Dunning Notice:
- If you need to resend a dunning notice, check if the existing correspondence can be reissued or if it needs to be canceled first.
Adjust Dunning Parameters:
- If the dunning process needs to be adjusted (for example, if the dunning levels or parameters have changed), you may need to modify the dunning run settings or the customer account settings.
Consult Documentation:
- Refer to SAP documentation or help files for specific instructions on handling dunning notices and correspondence.
Contact Support:
- If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific configuration and business processes.
Related Information:
By following these steps, you should be able to address the FKKCOLL129 error and manage your dunning notices effectively.
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