How To Fix FKKCOLL023 - No grouping key for collection payment

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKCOLL - Submission to Ext.Collection Agency/Legal Dunning Procedure

• Message number: 023

• Message text: No grouping key for collection payment

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKCOLL023 - No grouping key for collection payment ?

  The SAP error message FKKCOLL023 ("No grouping key for collection payment") typically occurs in the context of the Contract Accounts Receivable and Payable (FI-CA) module when there is an issue with the configuration or processing of collection payments. This error indicates that the system cannot find a valid grouping key for the collection payment being processed.
  Causes:
  
  Missing Grouping Key: The most common cause is that the grouping key required for the collection payment is not defined or is missing in the system.
  Incorrect Configuration: The configuration settings for the payment processing or the collection management may not be set up correctly.
  Data Inconsistencies: There may be inconsistencies in the data related to the customer accounts or the payment documents.
  Payment Method Issues: The payment method used may not be compatible with the collection process or may not have the necessary settings.
  
  Solutions:
  
  
  Check Grouping Key Configuration:
  
  Navigate to the configuration settings in SAP for the FI-CA module.
  Ensure that the grouping keys are defined correctly for the payment types you are using.
  You can check the configuration under the path: SPRO > Financial Accounting > Contract Accounts Receivable and Payable > Basic Functions > Payment Processing > Define Grouping Keys.
  
  
  
  Review Payment Method Settings:
  
  Ensure that the payment method being used is correctly configured and linked to the appropriate grouping key.
  Check the settings under SPRO > Financial Accounting > Contract Accounts Receivable and Payable > Basic Functions > Payment Processing > Define Payment Methods.
  
  
  
  Validate Customer Master Data:
  
  Check the customer master data to ensure that all necessary fields are filled out correctly and that there are no inconsistencies.
  Ensure that the customer account is active and properly set up for collection processing.
  
  
  
  Analyze Payment Document:
  
  Review the payment document that is causing the error to see if there are any missing or incorrect entries.
  Ensure that the document is complete and that all required fields are populated.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test transaction to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like FPL9 (Display Payment) or FPL1 (Create Payment) to analyze payment documents.
  Documentation: Refer to the official SAP documentation for detailed information on payment processing in FI-CA.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP FI-CA expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the FKKCOLL023 error in your SAP system.