How To Fix FKKCOLL025 - Information is not sent as specified in event 6260

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKCOLL - Submission to Ext.Collection Agency/Legal Dunning Procedure

• Message number: 025

• Message text: Information is not sent as specified in event 6260

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKCOLL025 - Information is not sent as specified in event 6260 ?

  The SAP error message FKKCOLL025 indicates that information is not being sent as specified in event 6260. This error typically arises in the context of the SAP Convergent Charging or Contract Accounts Receivable and Payable (FI-CA) modules, particularly when dealing with billing and collections processes.
  Cause:
  The error can occur due to several reasons, including:
  
  
  Configuration Issues: The event 6260 may not be properly configured in the system. This could involve missing settings or incorrect parameters that prevent the system from processing the information as expected.
  
  
  Data Inconsistencies: There may be inconsistencies or missing data in the master data or transaction data that the system relies on to process the event.
  
  
  Authorization Problems: The user or process attempting to trigger the event may not have the necessary authorizations to send the information.
  
  
  Technical Issues: There could be underlying technical issues, such as problems with the communication layer or integration points with other systems.
  
  
  Solution:
  To resolve the FKKCOLL025 error, you can take the following steps:
  
  
  Check Configuration:
  
  Review the configuration settings for event 6260 in the SAP system. Ensure that all necessary parameters are correctly set up.
  Verify that the event is correctly linked to the relevant processes and that all required settings are in place.
  
  
  
  Data Validation:
  
  Check the master data and transaction data for any inconsistencies or missing information. Ensure that all required fields are populated and that the data is valid.
  Run any necessary data consistency checks or reports to identify issues.
  
  
  
  Authorization Check:
  
  Ensure that the user or process has the necessary authorizations to execute the event. Check the roles and permissions assigned to the user.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for more detailed error messages or warnings that could provide additional context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to event 6260 and the FKKCOLL025 error for any specific guidance or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including any relevant logs or configuration settings.
  
  
  
  Related Information:
  
  Event 6260: This event is typically related to the processing of billing or collection activities in SAP FI-CA. Understanding the specific role of this event in your business process can help in troubleshooting.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the FKKCOLL025 error in your SAP system.