How To Fix FKKBRPNO021 - Agreement ID for AvtaleGiro to be maintained( eFaktura Agr. ID cleared)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FKKBRPNO - FI-CA Norwegen

  • Message number: 021

  • Message text: Agreement ID for AvtaleGiro to be maintained( eFaktura Agr. ID cleared)

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FKKBRPNO021 - Agreement ID for AvtaleGiro to be maintained( eFaktura Agr. ID cleared) ?

    The SAP error message FKKBRPNO021 indicates that there is an issue with the Agreement ID for AvtaleGiro (a Norwegian direct debit system) that needs to be maintained. This error typically arises when the Agreement ID for eFaktura (electronic invoicing) has been cleared or is missing, which is necessary for processing payments through AvtaleGiro.

    Cause:

    1. Missing Agreement ID: The Agreement ID for AvtaleGiro is not maintained in the customer master data or the contract account.
    2. Cleared Agreement ID: The Agreement ID has been cleared or deleted, which means it is no longer valid for processing transactions.
    3. Incorrect Configuration: There may be configuration issues in the SAP system related to the AvtaleGiro setup.

    Solution:

    1. Maintain Agreement ID:

      • Go to the customer master data or the contract account where the AvtaleGiro is set up.
      • Ensure that the Agreement ID for eFaktura is correctly maintained. This can usually be done in the transaction code FD02 (Change Customer) or FPP1 (Maintain Payment Plan).
      • If the Agreement ID is missing, you will need to create or update it with the correct details.
    2. Check Configuration:

      • Verify the configuration settings for AvtaleGiro in the SAP system. This may involve checking the settings in the Financial Accounting (FI) module.
      • Ensure that the necessary parameters for AvtaleGiro and eFaktura are correctly set up in the system.
    3. Consult Documentation:

      • Refer to SAP documentation or help files for specific instructions on maintaining Agreement IDs for AvtaleGiro and eFaktura.
      • If necessary, consult with your SAP support team or a functional consultant who specializes in the FI module.
    4. Testing:

      • After making the necessary changes, perform a test transaction to ensure that the error message no longer appears and that the payment processing works as expected.

    Related Information:

    • AvtaleGiro: A direct debit system in Norway that allows customers to authorize companies to withdraw payments directly from their bank accounts.
    • eFaktura: An electronic invoicing system that allows customers to receive and pay invoices electronically.
    • SAP Transaction Codes: Familiarize yourself with relevant transaction codes such as FD02, FPP1, and others related to customer and payment processing.

    If the issue persists after following these steps, it may be necessary to escalate the matter to your SAP support team for further investigation.

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