How To Fix FKKBIX_BIP126 - Pricing not possible due to missing customer organization data

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKBIX_BIP -

• Message number: 126

• Message text: Pricing not possible due to missing customer organization data

What causes this issue?

For the billing plan item &v1&, the amount cannot be determined in SD
owing to missing organizational data. The <DS:DE.VKORG>sales
organization</> and the <DS:DE.VTWEG>distribution channel</> must be
specified in the billing plan item or in the referenced provider
contract item &v2&.
Sales organization information:
Sales organization: &v3&
Distribution channel: &v4&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKBIX_BIP126 - Pricing not possible due to missing customer organization data ?

  The SAP error message FKKBIX_BIP126, which states "Pricing not possible due to missing customer organization data," typically occurs in the context of billing or invoicing processes. This error indicates that the system is unable to determine the pricing for a transaction because it lacks necessary customer organization data.
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing Customer Master Data: The customer master record may not have been fully maintained, particularly the organizational data such as sales area, customer group, or pricing conditions.
  
  
  Incomplete Sales Area Data: The sales area (which includes the sales organization, distribution channel, and division) may not be properly set up for the customer.
  
  
  Missing or Incorrect Pricing Conditions: The pricing procedure may not be correctly assigned to the customer or the relevant pricing conditions may not be defined.
  
  
  Data Inconsistencies: There may be inconsistencies in the data between the customer master and the pricing conditions.
  
  
  Solution:
  To resolve the FKKBIX_BIP126 error, you can take the following steps:
  
  
  Check Customer Master Data:
  
  Go to transaction code XD02 (Change Customer) or VD02 (Change Customer - Sales Area).
  Verify that all necessary fields are filled out, especially in the sales area data. Ensure that the sales organization, distribution channel, and division are correctly assigned.
  
  
  
  Review Sales Area Configuration:
  
  Ensure that the sales area is correctly configured in the system. You can check this in transaction code OVX5 (Define Sales Areas).
  
  
  
  Verify Pricing Procedure:
  
  Check if the pricing procedure is correctly assigned to the customer. You can do this in transaction code VK11 (Maintain Pricing Conditions) to see if the relevant conditions are set up.
  
  
  
  Check for Missing Conditions:
  
  Ensure that the necessary pricing conditions are maintained for the customer. If there are specific discounts or surcharges, they should be defined in the pricing conditions.
  
  
  
  Consult with Your SAP Team:
  
  If you are unable to resolve the issue, consult with your SAP support team or functional consultant. They can help analyze the configuration and data setup.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD02 / VD02: Change Customer Master Data
  VK11: Maintain Pricing Conditions
  OVX5: Define Sales Areas
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on customer master data and pricing procedures.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the FKKBIX_BIP126 error in your SAP system.