How To Fix FKKBIX897 - Action not allowed during the transition of data storage

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKBIX - Conv.Inv.: Billing (Invoice Preprocessing)

• Message number: 897

• Message text: Action not allowed during the transition of data storage

What causes this issue?

During the transition to data storage of consumption items in SAP
Convergent Invoicing, you are not allowed, for example, to adjust and
rate consumption items. During the transition phase, you are only
allowed to perform these actions in SAP Convergent Charging.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Perform the action in SAP Convergent Charging, or activate the
processing of consumption items in Customizing.
INCLUDE FICA_NA_CUST_2 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKBIX897 - Action not allowed during the transition of data storage ?

  The SAP error message FKKBIX897, which states "Action not allowed during the transition of data storage," typically occurs in the context of the SAP system's data archiving or data storage transition processes. This error indicates that a certain action cannot be performed because the system is currently in a state where it is transitioning data storage, such as during an archiving process or when data is being moved to a different storage medium.
  Causes:
  
  Ongoing Data Archiving: The system is currently processing an archiving job, and certain actions are restricted until the job is completed.
  Data Locking: The data being accessed may be locked due to the transition process, preventing modifications or certain operations.
  System Configuration: There may be specific configurations or settings in the SAP system that restrict actions during data transitions.
  
  Solutions:
  
  Wait for Completion: If the error is due to an ongoing archiving process, the simplest solution is to wait until the process is completed. You can check the status of the archiving job in transaction code SARA.
  Check Background Jobs: Use transaction code SM37 to monitor background jobs and see if there are any jobs related to data archiving that are currently running.
  Review Lock Entries: Use transaction code SM12 to check for any lock entries that might be preventing the action. If you find locks that are no longer needed, you can delete them (with caution).
  Consult Logs: Check the application logs (transaction code SLG1) for more detailed information about the error and any related issues.
  System Configuration: Review the configuration settings related to data archiving and storage transitions to ensure they are set up correctly.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes:
  
  SARA: Archive Administration
  SM37: Job Monitoring
  SM12: Lock Entries
  SLG1: Application Log
  
  
  Documentation: Refer to SAP Help documentation for more details on data archiving and storage management.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the FKKBIX897 error and understand the context in which it occurs.