FKKBIX895 - The user canceled rating

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKBIX - Conv.Inv.: Billing (Invoice Preprocessing)

• Message number: 895

• Message text: The user canceled rating

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKBIX895 - The user canceled rating ?

  The SAP error message FKKBIX895, which states "The user canceled rating," typically occurs in the context of billing or invoicing processes within the SAP system, particularly when dealing with the rating of services or products. This error indicates that the user has manually canceled the rating process, which can happen for various reasons.
  Causes:
  
  User Intervention: The most straightforward cause is that the user intentionally canceled the rating process, possibly due to incorrect data or a need to make adjustments.
  System Timeout: If the rating process takes too long, the user might cancel it due to impatience or the need to perform other tasks.
  Data Issues: There may be issues with the data being processed, such as missing or incorrect information that leads the user to cancel the operation.
  Configuration Issues: Incorrect configuration settings in the billing or rating process can lead to unexpected behavior, prompting users to cancel the operation.
  
  Solutions:
  
  Review User Actions: Check if the cancellation was intentional. If so, ensure that the user understands the implications and the correct steps to take.
  Check Data Integrity: Verify that all necessary data for the rating process is complete and accurate. Look for missing or incorrect entries that could cause the process to fail.
  Increase Timeout Settings: If the process is timing out, consider adjusting the timeout settings in the system to allow for longer processing times.
  Configuration Review: Review the configuration settings related to the billing and rating processes to ensure they are set up correctly. This may involve consulting with a functional consultant or SAP support.
  User Training: Provide training to users on how to properly initiate and manage the rating process to minimize accidental cancellations.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N (Vendor Line Item Display) or FB60 (Enter Incoming Invoice) that may be involved in the billing process.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Logs and Traces: Review system logs and traces to gather more information about the circumstances leading to the cancellation. This can provide insights into whether it was a user error or a system issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.