FKKBIX832 - Provider contracts have different consumption items and billable items

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKBIX - Conv.Inv.: Billing (Invoice Preprocessing)

• Message number: 832

• Message text: Provider contracts have different consumption items and billable items

What causes this issue?

For the selected <DS:TX.FKKBIX_CIT>consumption items</>, there are
<DS:TX.FKKBIX_BIT>billable items</> with different <DS:DE.VTREF_KK>
provider contracts</>.
In the current case, contract &V3& is assigned to the consumption item
with the <DS:DE.CITID_KK>ID</> &V1& &V2&. For this consumption item, the
system found a billable item with contract &V4&.

System Response

The cause for this could be that the ID of the contract in SAP
Convergent Invoicing does not agree with the <DS:DE.ACCESS_USERID_KK>
access</> of the item in SAP Convergent Charging.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKBIX832 - Provider contracts have different consumption items and billable items ?

  The SAP error message FKKBIX832 indicates that there is a mismatch between the consumption items and billable items in provider contracts. This typically occurs in the context of contract management, particularly when dealing with service contracts or billing processes in SAP.
  Cause:
  The error arises when:
  
  
  Inconsistent Items: The consumption items (the items that are consumed or used) and the billable items (the items that are billed to the customer) in the provider contracts do not match. This can happen if:
  
  The items were modified after the contract was created.
  Different versions of the contract are being compared.
  There are discrepancies in the item categories or types.
  
  
  
  Contract Configuration: The configuration of the provider contracts may not be set up correctly, leading to inconsistencies in how items are defined or categorized.
  
  
  Data Entry Errors: Manual data entry errors can lead to mismatches between the items that are supposed to be consumed and those that are billed.
  
  
  Solution:
  To resolve the FKKBIX832 error, you can take the following steps:
  
  
  Review Contracts: Check the provider contracts involved in the transaction. Ensure that the consumption items and billable items are correctly defined and match each other.
  
  
  Update Items: If there are discrepancies, update the items in the contracts to ensure that they are consistent. This may involve:
  
  Adding missing items.
  Removing or correcting incorrect items.
  Ensuring that the item categories align.
  
  
  
  Check Contract Versions: If you are working with different versions of contracts, ensure that you are using the correct version that has consistent items.
  
  
  Consult Documentation: Review the SAP documentation or configuration guides related to contract management to ensure that your setup aligns with best practices.
  
  
  Test Changes: After making adjustments, test the changes in a development or test environment before applying them to production to ensure that the error is resolved.
  
  
  Seek Help: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your specific configuration and setup.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FK01, FK02, FK03 for managing vendor accounts and contracts.
  SAP Notes: Check for any SAP Notes related to FKKBIX832 for additional insights or patches that may address known issues.
  Training: Consider training sessions or workshops on contract management in SAP to better understand how to manage provider contracts effectively.
  
  By following these steps, you should be able to identify the cause of the FKKBIX832 error and implement a solution to resolve it.