How To Fix FKKBIX789 - Number of canceled rerating requests

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKBIX - Conv.Inv.: Billing (Invoice Preprocessing)

• Message number: 789

• Message text: Number of canceled rerating requests

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKBIX789 - Number of canceled rerating requests ?

  The SAP error message FKKBIX789 indicates that there is an issue with the number of canceled rerating requests in the system. This error typically arises in the context of billing and invoicing processes, particularly when dealing with the re-rating of documents in SAP Convergent Charging or similar modules.
  Cause:
  The error message FKKBIX789 is triggered when the system detects that the number of rerating requests that have been canceled exceeds a certain threshold. This can happen due to various reasons, including:
  
  Excessive Cancellations: Too many rerating requests have been canceled, which may indicate a problem in the rerating process or a high volume of changes being made.
  System Configuration: The system may be configured to limit the number of canceled rerating requests, and this limit has been exceeded.
  Data Integrity Issues: There may be underlying data integrity issues that are causing rerating requests to fail or be canceled frequently.
  
  Solution:
  To resolve the FKKBIX789 error, consider the following steps:
  
  Review Canceled Requests: Analyze the canceled rerating requests to understand why they are being canceled. Look for patterns or common issues that may be causing the cancellations.
  Check System Configuration: Review the configuration settings related to rerating requests in your SAP system. Ensure that the limits for canceled requests are set appropriately for your business needs.
  Data Cleanup: If there are a large number of canceled requests, consider cleaning up the data. This may involve archiving old requests or resolving any data integrity issues that are causing frequent cancellations.
  Consult Documentation: Refer to SAP documentation or notes related to the FKKBIX789 error for any specific recommendations or patches that may address the issue.
  Contact SAP Support: If the issue persists and you cannot identify the root cause, consider reaching out to SAP support for assistance. They may provide insights or solutions based on your specific system configuration and usage.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on rerating processes.
  Transaction Codes: Familiarize yourself with transaction codes related to billing and rerating, such as FKKINV (for billing documents) and FKKMA (for managing accounts).
  Monitoring Tools: Utilize monitoring tools within SAP to track rerating requests and cancellations, which can help in identifying trends and potential issues.
  
  By following these steps, you should be able to diagnose and resolve the FKKBIX789 error effectively.