How To Fix FKKBIX788 - Number of processed rerating requests

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKBIX - Conv.Inv.: Billing (Invoice Preprocessing)

• Message number: 788

• Message text: Number of processed rerating requests

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKBIX788 - Number of processed rerating requests ?

  The SAP error message FKKBIX788 typically relates to issues encountered during the processing of rerating requests in the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error message indicates that there is a problem with the number of rerating requests being processed, which can be due to various reasons.
  Cause:
  
  Exceeding Limits: The number of rerating requests being processed may exceed the system's configured limits.
  Configuration Issues: There may be misconfigurations in the rerating process or in the related settings.
  Data Integrity Issues: There could be issues with the data being processed, such as missing or incorrect information.
  Performance Issues: The system may be experiencing performance issues that prevent it from processing the requests efficiently.
  Locks or Deadlocks: There may be database locks or deadlocks that are preventing the rerating requests from being processed.
  
  Solution:
  
  Check Configuration: Review the configuration settings for rerating requests in SAP CC/CI to ensure they are set correctly and within acceptable limits.
  Monitor System Performance: Use transaction codes like ST22 (Dump Analysis) and SM21 (System Log) to check for performance issues or errors that may be affecting the rerating process.
  Data Validation: Validate the data being processed to ensure there are no missing or incorrect entries that could cause the rerating to fail.
  Adjust Limits: If the number of requests is indeed exceeding the limits, consider adjusting the configuration to allow for a higher number of concurrent rerating requests.
  Check for Locks: Use transaction codes like SM12 (Display and Delete Locks) to check for any locks that may be affecting the rerating process and resolve them as necessary.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for SAP Convergent Charging or SAP Convergent Invoicing for detailed information on rerating processes and configurations.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support Tickets: If the issue persists, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the cause of the FKKBIX788 error and implement a suitable solution.