How To Fix FKKBIX569 - No entries found

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKBIX - Conv.Inv.: Billing (Invoice Preprocessing)

• Message number: 569

• Message text: No entries found

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

For provider account &v1&; &v2& and business partner &v3&, no management
data was found for billing cycles. Management data can be found only if
periodic bills were active or are active for the provider contract.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKBIX569 - No entries found ?

  The SAP error message FKKBIX569 ("No entries found") typically occurs in the context of financial accounting, particularly when dealing with the clearing of open items or when trying to display certain financial documents. This error indicates that the system could not find any entries that match the criteria specified in your query or transaction.
  Causes:
  
  Incorrect Selection Criteria: The parameters you entered (such as company code, fiscal year, document number, etc.) may not match any existing entries in the database.
  Data Not Yet Posted: The transactions you are looking for may not have been posted yet, or they may have been posted to a different period or company code.
  Authorization Issues: You may not have the necessary authorizations to view the entries in question.
  Data Deletion: The entries you are looking for may have been deleted or archived.
  Incorrect Document Type: You may be searching for the wrong type of document or in the wrong area of the system.
  
  Solutions:
  
  Check Selection Criteria: Review and adjust the selection criteria you are using. Ensure that all fields are filled out correctly and that you are searching in the correct company code and fiscal year.
  Verify Posting: Confirm that the relevant transactions have been posted. You can check the relevant transaction logs or reports to ensure that the data exists.
  Authorization Check: Ensure that you have the necessary permissions to view the entries. You may need to contact your SAP security administrator for assistance.
  Review Archived Data: If the data has been archived, you may need to access the archive or consult with your SAP Basis team to retrieve the necessary information.
  Consult Documentation: Refer to SAP documentation or help resources for the specific transaction you are using to ensure you are following the correct procedures.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you might be using transaction codes like FBL1N (Vendor Line Item Display), FBL3N (G/L Account Line Item Display), or FBL5N (Customer Line Item Display).
  SAP Notes: Check SAP Notes for any known issues or patches related to the FKKBIX569 error. You can search the SAP Support Portal for relevant notes.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  If the problem persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial accounting within SAP.