How To Fix FKKBIX566 - Exception reason &1 is not suitable for reversing billable items

FKKBIX566 - Overview

• Message type: E = Error

• Message class: FKKBIX - Conv.Inv.: Billing (Invoice Preprocessing)

• Message number: 566

• Message text: Exception reason &1 is not suitable for reversing billable items

What causes this issue?

You can only use exception reasons with which the rating status of
consumption items is reset to <LS>Unrated</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You make this setting in Customizing for <DS:DE.BITEXCREASON_KK>
exception reasons</> for billable items in the <DS:DE.CITRATINGREV_KK>
Treatment of Consumption Items</> field.
INCLUDE FICA_NA_CUST_2 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

FKKBIX566 - Details

• The SAP error message FKKBIX566 indicates that there is an issue with reversing billable items in the billing process. The specific exception reason mentioned in the error message is not suitable for reversing the billable items, which can occur for various reasons.
  Causes:
  
  Incorrect Exception Reason: The exception reason specified for the billable item may not be configured to allow reversals. Each exception reason can have specific rules regarding whether it can be reversed or not.
  Billing Document Status: The billing document may be in a status that does not allow for reversals. For example, if the document has already been settled or posted to accounting, it may not be eligible for reversal.
  
  Configuration Issues: There may be configuration settings in the SAP system that restrict the reversal of certain types of billable items based on business rules.
  Document Type Restrictions: Certain document types may have restrictions on reversals, depending on how they are set