How To Fix FKKBIX566 - Exception reason &1 is not suitable for reversing billable items

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKBIX - Conv.Inv.: Billing (Invoice Preprocessing)

• Message number: 566

• Message text: Exception reason &1 is not suitable for reversing billable items

What causes this issue?

You can only use exception reasons with which the rating status of
consumption items is reset to <LS>Unrated</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You make this setting in Customizing for <DS:DE.BITEXCREASON_KK>
exception reasons</> for billable items in the <DS:DE.CITRATINGREV_KK>
Treatment of Consumption Items</> field.
INCLUDE FICA_NA_CUST_2 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKBIX566 - Exception reason &1 is not suitable for reversing billable items ?

  The SAP error message FKKBIX566 indicates that there is an issue with reversing billable items in the billing process. The specific exception reason mentioned in the error message is not suitable for reversing the billable items, which can occur for various reasons.
  Causes:
  
  Incorrect Exception Reason: The exception reason specified for the billable item may not be configured to allow reversals. Each exception reason can have specific rules regarding whether it can be reversed or not.
  Billing Document Status: The billing document may be in a status that does not allow for reversals. For example, if the document has already been settled or posted to accounting, it may not be eligible for reversal.
  Configuration Issues: There may be configuration settings in the SAP system that restrict the reversal of certain types of billable items based on business rules.
  Document Type Restrictions: Certain document types may have restrictions on reversals, depending on how they are set up in the system.
  
  Solutions:
  
  
  Check Exception Reason Configuration: Review the configuration of the exception reason in the SAP system. Ensure that it is set up to allow reversals if that is the intended behavior.
  
  You can check this in the configuration settings under the relevant billing or financial module.
  
  
  
  Review Billing Document Status: Check the status of the billing document you are trying to reverse. If it is already settled or has been posted, you may need to follow a different process to correct it.
  
  
  Consult with SAP Support or Functional Team: If you are unsure about the configuration or the status of the document, consult with your SAP support team or functional consultants. They can provide insights into the specific settings and help troubleshoot the issue.
  
  
  Use Alternative Methods: If the item cannot be reversed due to business rules, consider using alternative methods to correct the billing, such as creating a credit memo or adjusting the billing document.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF11 (Cancel Billing Document) or VF02 (Change Billing Document) to manage billing documents.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
  Documentation: Review SAP documentation related to billing and exception handling to understand the implications of different exception reasons and their configurations.
  
  By following these steps, you should be able to identify the cause of the FKKBIX566 error and take appropriate action to resolve it.