How To Fix FKKBIX486 - The system could determine neither a contract nor a consumer ID


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FKKBIX - Conv.Inv.: Billing (Invoice Preprocessing)

  • Message number: 486

  • Message text: The system could determine neither a contract nor a consumer ID

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FKKBIX486 - The system could determine neither a contract nor a consumer ID ?

    The SAP error message FKKBIX486 indicates that the system is unable to find a contract or a consumer ID for the transaction you are trying to process. This error typically occurs in the context of contract accounts receivable and payable (FI-CA) when the system is attempting to post a transaction that requires a reference to a contract or consumer ID, but cannot locate the necessary information.

    Causes:

    1. Missing Contract or Consumer ID: The most common cause is that the contract or consumer ID is not provided in the transaction or is missing from the database.
    2. Incorrect Configuration: There may be configuration issues in the system that prevent the correct identification of contracts or consumer IDs.
    3. Data Inconsistencies: There could be inconsistencies in the master data, such as missing or incorrect entries in the contract accounts or customer master data.
    4. Transaction Type: The transaction type being processed may not be correctly set up to link to a contract or consumer ID.

    Solutions:

    1. Check Input Data: Ensure that the transaction you are trying to process includes the correct contract or consumer ID. Verify that the data entered is accurate and complete.
    2. Review Master Data: Check the master data for the relevant contract accounts and consumer IDs. Make sure that the necessary entries exist and are correctly configured.
    3. Configuration Review: Review the configuration settings in the SAP system related to contract accounts and consumer IDs. Ensure that the settings are correctly defined to allow for the identification of contracts and consumer IDs.
    4. Transaction Type Settings: Verify that the transaction type you are using is correctly configured to reference contracts or consumer IDs. You may need to consult with your SAP administrator or functional consultant to ensure that the settings are appropriate.
    5. Consult Documentation: Refer to SAP documentation or notes related to the FKKBIX486 error for any specific guidance or patches that may address the issue.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N, FBL5N, or FBL3N for reviewing account balances and transactions.
    • Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.

    By following these steps, you should be able to identify the cause of the FKKBIX486 error and implement a solution to resolve it.

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