How To Fix FKKBIX384 - Rating ended: date &1, time &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FKKBIX - Conv.Inv.: Billing (Invoice Preprocessing)

  • Message number: 384

  • Message text: Rating ended: date &1, time &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FKKBIX384 - Rating ended: date &1, time &2 ?

    The SAP error message FKKBIX384, which states "Rating ended: date &1, time &2," typically occurs in the context of billing or invoicing processes within the SAP system, particularly when dealing with the contract accounts receivable and payable (FI-CA) module. This error indicates that a rating process has been completed, but there may be issues related to the subsequent processing of that rating.

    Cause:

    1. Rating Process Completion: The message indicates that the rating process for a specific date and time has been completed. This could mean that the system has finished calculating the charges or fees associated with a particular service or contract.
    2. Data Inconsistencies: There may be inconsistencies in the data that prevent further processing, such as missing or incorrect entries in the contract account.
    3. Configuration Issues: There could be configuration issues in the billing or rating settings that need to be addressed.
    4. Timing Issues: The error may arise if there are attempts to process transactions that are outside the valid time frame of the rating.

    Solution:

    1. Check Rating Logs: Review the logs for the rating process to identify any specific issues or errors that occurred during the rating. This can provide insights into what went wrong.
    2. Verify Data Consistency: Ensure that all necessary data for the contract account is complete and accurate. Check for missing entries or incorrect configurations.
    3. Reprocess the Rating: If the rating process needs to be re-executed, you may need to reset or adjust the relevant parameters and run the rating again.
    4. Configuration Review: Review the configuration settings related to billing and rating in the SAP system. Ensure that all settings are correctly defined and aligned with business requirements.
    5. Consult Documentation: Refer to SAP documentation or notes related to the FKKBIX384 message for any specific recommendations or patches that may address the issue.
    6. Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FQEVENT, FQZ1, or FQZ2 that may be used for managing billing and rating processes.
    • SAP Notes: Check for any SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to diagnose and resolve the FKKBIX384 error in your SAP system.

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