How To Fix FKKBIX382 - Rating started: date &1, time &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKBIX - Conv.Inv.: Billing (Invoice Preprocessing)

• Message number: 382

• Message text: Rating started: date &1, time &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKBIX382 - Rating started: date &1, time &2 ?

  The SAP error message FKKBIX382 typically relates to issues encountered during the rating process in the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that the rating process has started but has not completed successfully, often due to configuration issues, data inconsistencies, or system performance problems.
  Cause:
  
  Configuration Issues: Incorrect or incomplete configuration in the rating setup can lead to this error. This includes issues with rate plans, pricing conditions, or other related settings.
  Data Inconsistencies: Missing or incorrect data in the master data or transactional data can cause the rating process to fail.
  Performance Issues: If the system is under heavy load or if there are performance bottlenecks, the rating process may not complete in a timely manner.
  System Errors: There may be underlying system errors or bugs that are causing the rating process to fail.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the rating process. Ensure that all necessary rate plans and pricing conditions are correctly set up.
  Validate Data: Check the master and transactional data for any inconsistencies or missing information. Ensure that all required fields are populated correctly.
  Monitor System Performance: Use transaction codes like ST22 (Dump Analysis) and SM21 (System Log) to check for any performance issues or system errors that may be affecting the rating process.
  Review Logs: Look at the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the rating process.
  Re-run the Process: If the issue was temporary (e.g., a system performance issue), try re-running the rating process after addressing any identified problems.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of SAP you are using for any known issues or patches that may address this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to FKKBIX382. SAP frequently releases notes that address specific issues or provide guidance on error messages.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support: If the issue persists and you are unable to resolve it, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the cause of the FKKBIX382 error and implement a solution to resolve it.