How To Fix FKKB_DM104 - &1 documents were assigned to dispute case

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKB_DM - Integration of FSCM Dispute Management with FI-CA

• Message number: 104

• Message text: &1 documents were assigned to dispute case

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKB_DM104 - &1 documents were assigned to dispute case ?

  The SAP error message FKKB_DM104 indicates that there are documents assigned to a dispute case that need to be addressed before proceeding with certain actions in the system. This error typically arises in the context of dispute management within SAP, particularly when trying to close or delete a dispute case that still has associated documents.
  Cause:
  The error occurs because:
  
  There are one or more documents (such as invoices, credit memos, etc.) linked to the dispute case.
  The system prevents the deletion or closure of the dispute case while documents are still assigned to it to maintain data integrity and ensure that all related financial transactions are properly accounted for.
  
  Solution:
  To resolve the FKKB_DM104 error, you can follow these steps:
  
  
  Review Assigned Documents:
  
  Navigate to the dispute case in question and review the documents that are currently assigned to it. This can usually be done through the dispute management transaction codes (like FBL1N, FBL3N, or FBL5N).
  
  
  
  Unassign Documents:
  
  If the documents are no longer relevant to the dispute, you may need to unassign them. This can typically be done within the dispute case management screen by selecting the documents and choosing the option to unassign or remove them.
  
  
  
  Resolve Disputes:
  
  If the documents are still relevant, you may need to resolve the disputes associated with those documents. This could involve communication with customers or vendors, adjustments to invoices, or other actions to clear the dispute.
  
  
  
  Close or Delete the Dispute Case:
  
  Once all relevant documents have been unassigned or resolved, you should be able to close or delete the dispute case without encountering the FKKB_DM104 error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for dispute management, such as FDM_DISPUTE for managing disputes.
  Documentation: Refer to SAP documentation or help files for detailed instructions on managing disputes and handling associated documents.
  User Roles: Ensure that you have the necessary permissions to modify dispute cases and associated documents in SAP.
  Consult SAP Notes: Check for any SAP Notes related to dispute management that may provide additional insights or solutions for specific scenarios.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.