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Message type: E = Error
Message class: FKKB_DM - Integration of FSCM Dispute Management with FI-CA
Message number: 045
Message text: Unallowed change of dispute case &1 (partner &2 to &3)
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FKKB_DM045
- Unallowed change of dispute case &1 (partner &2 to &3) ?The SAP error message FKKB_DM045 indicates that there has been an unallowed change to a dispute case. This typically occurs when there is an attempt to change the partner associated with a dispute case in a way that is not permitted by the system's configuration or business rules.
Cause:
- Partner Change Restrictions: The system may have restrictions in place that prevent changes to certain fields, such as the partner associated with a dispute case, after it has been created.
- Status of the Dispute Case: The dispute case may be in a status that does not allow changes. For example, if the case is already processed or closed, changes may not be permitted.
- Configuration Settings: The configuration settings in the SAP system may restrict changes to certain fields based on business rules or compliance requirements.
Solution:
- Check Status: Verify the status of the dispute case. If it is in a status that does not allow changes, you may need to take appropriate actions to change the status or create a new dispute case.
- Review Configuration: Consult with your SAP administrator or functional consultant to review the configuration settings related to dispute case management. They may need to adjust settings to allow for the desired changes.
- Use Correct Procedures: Ensure that you are following the correct procedures for managing dispute cases. If a change is necessary, it may require a specific process or approval.
- Create a New Dispute Case: If changing the partner is not allowed, consider creating a new dispute case with the correct partner information instead of modifying the existing one.
Related Information:
If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.
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